Frequently asked questions
How long is the subscription valid for?
Your subscription is valid for the specified period and is then automatically renewed. You can cancel a current subscription at any time and continue to use the Premium benefits until the end of the period. You can find the option to do this in your profile settings under 'Manage subscription'.
What happens if I cancel my subscription?
If you cancel your subscription, it will remain valid until the end of the active period. After that, you can continue to use your account with the basic functions.
How do I cancel my subscription?
You can find all the information about your subscription under your profile settings > Subscription > Manage subscription - you can easily cancel your subscription there.
I have problems with my subscription, what can I do?
If you have any problems with your subscription, you can email us at [email protected]. We try to answer all enquiries as quickly as possible.